Privacy Policy – 6nnn Game Data Protection Pakistan

1. Who We Are

6nnn game operates the online gaming platform accessible at 6nnngame.win. We offer casino games, slots, live casino, sports betting and related services exclusively to adult players in Pakistan. When this policy refers to "we", "us" or "our", it means the 6nnn game platform and the team responsible for running it.

This Privacy Policy explains how we handle personal information collected through your use of our website, mobile app and all associated services. It applies regardless of whether you access the platform through a desktop browser, your Android device, or any other means. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy.

2. Data We Collect

We collect personal information in two main ways — information you provide directly when registering and using the platform, and information generated automatically through your activity on the site or app. Here is a breakdown of both:

Information You Provide

• Registration details: Name, date of birth, mobile phone number, and the contact details you submit when creating your account.
• Identity verification documents: When we carry out identity or age verification, you may be asked to provide a copy of a government-issued ID. This is a one-time process and the documents are handled under strict access controls.
• Payment information: Details related to the deposit and withdrawal methods you use — including mobile wallet identifiers for JazzCash and Easypaisa, and bank account details for Raast or Bank Transfer transactions. Full card numbers are processed by our payment providers and are not stored on our own servers.
• Communications: If you contact our support team, we retain a record of that conversation to track the resolution of your query.
• Responsible gaming preferences: If you set deposit limits, time limits or request self-exclusion, we record those instructions as part of your account settings.

Information Collected Automatically

• Device and technical data: IP address, device model, operating system version, browser type and screen resolution.
• Usage data: Pages visited, games played, bet amounts and outcomes, session duration and navigation patterns within the platform.
• Location data: General location inferred from your IP address. We do not use precise GPS location data.
• Cookie and session data: Information stored in browser cookies and session tokens that keep you logged in and remember your preferences. See Section 6 for more on cookies.

3. How We Use Your Data

We use the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here without notifying you first:

Purpose	Data Used
Account creation and management	Name, phone number, registration details
Identity and age verification	Date of birth, government ID documents
Processing PKR deposits and withdrawals	Payment method identifiers, transaction records
Detecting fraud and preventing abuse	IP address, device data, usage patterns, payment history
Responsible gaming monitoring	Betting activity, session data, self-set limits
Customer support	Communication records, account activity
Platform improvement and analytics	Aggregated usage data, device and browser data
Sending account notifications and updates	Phone number, communication preferences

We do not use your personal data to send unsolicited marketing messages beyond what you have opted into. If you receive a promotional notification from us and wish to stop receiving such messages, you can update your communication preferences in your account settings.

4. Payment Data and PKR Transactions

All financial transactions on 6nnn game are conducted in Pakistani Rupees (PKR). The platform supports deposits and withdrawals through JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other supported mobile wallets. Each of these methods involves a payment processor who handles the technical transmission of funds.

When you initiate a JazzCash or Easypaisa transaction, your mobile wallet number is passed to the respective payment provider to authorise the transfer. We retain a record of the transaction amount, date, method and status — but the full payment credentials remain with the payment provider and are not stored on the 6nnn game platform. For bank transfers via Raast or standard bank channels, we store only the information necessary to match the incoming payment to your account.

Transaction records are retained for a minimum of five years. This is a standard requirement for financial record-keeping and helps us resolve any payment disputes that may arise after the original transaction date.

5. Who We Share Your Data With

We do not sell, rent or trade your personal data to any third party for commercial purposes. There are however specific circumstances in which we share your data with carefully selected third-party service providers who operate on our behalf:

• Payment processors: JazzCash, Easypaisa, Raast and other payment partners receive the minimum data needed to process your transactions.
• Identity verification providers: Third-party services used to verify age and identity during the account verification process. These providers are contractually required to handle your data securely and to use it only for verification purposes.
• Fraud prevention and security services: Specialised tools that help us detect unusual account activity, suspicious login patterns and potential abuse of the platform.
• Analytics platforms: We may use aggregated, anonymised data with analytics tools to understand how players use the platform and where improvements can be made. Individual player data is not shared in identifiable form.
• Customer support tools: Third-party support software that helps our team manage and track support conversations. These tools have access to your account information only to the extent needed to resolve your query.

All third-party service providers who handle your personal data are required to maintain appropriate security standards and to process your data only in accordance with our instructions. We do not authorise them to use your data for their own marketing or commercial purposes.

6. Cookies and Tracking

The 6nnn game platform uses cookies and similar technologies to make the site work properly and to improve your experience. Cookies are small text files stored in your browser when you visit the platform. They are not used to collect sensitive personal information and do not give us access to your device beyond the data they store.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These keep you logged in during your session, remember your game preferences and ensure secure navigation between pages. These cannot be disabled without affecting your ability to use the platform.
• Analytics cookies: Used to collect aggregated data about how players navigate the site — which pages are most visited, where users drop off and how long sessions typically last. This data is used in anonymised form to improve the platform.
• Preference cookies: Store your settings such as language preference, theme choice and notification preferences so you do not have to re-enter them each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some personalisation features may not work as expected.

7. How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period afterwards to allow for dispute resolution, compliance and the fulfilment of any outstanding obligations. The general retention periods we apply are:

• Account information: Retained while your account is active. Following account closure, basic account records are retained for up to five years.
• Transaction records: Financial transaction data is retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for the duration of your account and up to five years following closure.
• Support communications: Retained for up to two years from the date of the last interaction on the relevant support ticket.
• Anonymised analytics data: May be retained indefinitely in aggregated form as it contains no personally identifiable information.

Where data is no longer needed for any of the above purposes, it is securely deleted or permanently anonymised.

8. How We Protect Your Data

The security of your personal information is a priority for 6nnn game. We apply technical and organisational measures to protect data against unauthorised access, accidental loss, disclosure or destruction. The specific measures we use include:

• All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security).
• Sensitive data at rest — including personal identification details and payment records — is encrypted in our databases.
• Access to personal data within the platform is restricted on a need-to-know basis. Staff members can access only the data necessary to carry out their specific role.
• We conduct regular internal reviews of our data handling practices and system security configurations.
• Login sessions are protected with session tokens and automatic timeouts to reduce the risk of unauthorised access from shared or unattended devices.

While we take these measures seriously, no online system can guarantee absolute security. You also play an important role in protecting your account — keep your password strong and private, and never share your login credentials with anyone else.

9. Your Data Rights

As a user of the 6nnn game platform, you have the following rights in relation to the personal data we hold about you. You can exercise any of these rights by contacting our support team through the platform:

We aim to respond to all data rights requests within 30 days. In complex cases we may require additional time and will inform you of this. There is no fee for submitting a data rights request.

10. Minors and Under-18 Protection

The 6nnn game platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a registered account belongs to a minor, the account will be immediately suspended, all associated data will be reviewed and any deposited funds will be handled in line with our verification and refund procedures.

If you are a parent or guardian and believe a minor in your household has registered an account on this platform, please contact our support team immediately. We take underage access very seriously and will act promptly on any credible report.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable data protection standards. When we make material changes, we will notify registered users through the contact details held on their account — typically via an in-platform notification or SMS to the registered mobile number.

The updated policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of the platform after a policy update constitutes your acceptance of the revised terms.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how your personal information has been handled, please contact our support team through the platform's help centre. All privacy-related queries are treated with priority and handled by a dedicated team member.

You can also reach us by email at [email protected]. Please include your registered mobile number and a brief description of your query so we can locate your account and respond efficiently.

For more information about your rights as a platform user, you may also wish to review our Terms and Conditions and Responsible Gaming pages.